PRIVACY POLICY & PDPA
Date: 1st September 2022
ATCEN Sdn Bhd adheres to ethical standards in gathering, using, and safeguarding any information you provide.
We will ask you when we need information that personally identifies you or allows us to contact you (“personal information”).
Like most websites, we gather site-visitation data automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personal information without first asking your permission.
1. Use of your Personal Information and Other Data
Personal Information: ATCEN uses the personal information you provide in a manner that is consistent with this Privacy Policy. If you provide personal information for a particular reason, we will use the personal information you provide in connection with the reason it was provided. We may also use your personal information and other personally non-identifiable information to help us improve the content and functionality of the Site to understand our users better and to improve the site.
Non-Identifiable Data: We use our log files to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of our site, we will combine site-visitation data with your personal information to provide you with personalised content. If you decline permission, we will not provide you a personalised service and won’t merge your personal information with site-visitation data.
2. Control of your Personal Information
When you register or otherwise give us personal information, our site will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this privacy policy. We will also give you the ability to opt out before we disclose your personal information to a third party or use your personal information for purposes that are fundamentally different than the purpose for which it was originally created.
3. Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our site.
If you would like to view your personal information that we hold at any time, you may either access your profile from our website, or you may contact info@atcen.com
4. Security of your Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration forms, your information is sent over an authenticated and encrypted connection using the Secure Socket Layer (SSL).
We store your personal information only on servers with limited access and use a variety of technologies and procedures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration and destruction. Nonetheless, no communication via the Internet can ever be 100% secure. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us via the site.
If you have any questions about security on our site, contact us as follows:
Email: info@atcen.com
5. Use of Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies to make our site easier to use. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
If you reject cookies, you will not be able to access our site.
6. Anti-Spam Policy/Opt-out Choice
We are committed to providing users of this site with the choice to receive or not receive marketing-related emails and/or communications from us. We only send commercial emails to registered users, subscribers and affiliates with relationships with ATCEN and its team. We offer email recipients the opportunity to opt-out of further communications in every commercial email. If you would like to opt-out of receiving further communications, please follow the directions in the email received or contact us using one of the following modes:
Email: info@atcen.com
Please note that we may not include the opt-out information in transactional emails and are not marketing communications (i.e., emails concerning your order, the website’s Terms and Conditions of Use, etc.). Please contact us if you have questions or concerns regarding a non-commercial email.
7. Contact information
Questions or comments regarding this policy should be submitted to ATCEN Sdn Bhd by email as follows: info@atcen.com
8. Changes to this Privacy Policy
As our site evolves, our privacy policy will also need to evolve to cover new situations. To ensure that you are kept informed of changes, check this document periodically, as we will update the date at the top of the document any time we make a change. If we do elect to revise our Privacy Policy, we will post the revised policy on this page and will indicate at the top of this page the date this policy was last modified. Your continued use of the site after such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future version of the Privacy Policy, you do not have permission to use or access (or continue to use or access) our site.
Personal Data Protection Act Notice
ATCEN asks you to read this Personal Data Protection Policy (“PDP Policy”) carefully as it contains important information about how we will process and use the personal data provided by you. Please note that this Policy only applies to personal data processed in respect of commercial transactions. We do not collect any personal data or personally identifiable information unless you choose to provide that information to us. If you do provide us with your personal data, consequently, please be informed that the personal data and other information provided in your application, including any additional information you may subsequently provide (collectively referred to as “personal data”), may be used and processed for the following purposes: -
1. Information Collected
A. Personal Data shall include information such as your name, email address, gender, phone number, identification number or passport number, address, company name, company registration number, job position, job level or job function.
B. Your Personal Data is collected from various sources, including but not limited to:
I. purchasing and using of our services
II. attending programs or events hosted by our Training Partners
III. requesting program information and obtaining course schedule updates
IV. free usage of our services
2. Purpose of Collection of Personal Data
A. Purpose(s) of processing your Personal Data:
I. to communicate with you; and/or
II. where relevant, marketing of our Service and sending any updates, new features, special offers, promotional material to you; and/or
III. to send an invitation to you to attend special events; and/or
IV. performing statistical and bench-marking analysis; and/or
V. conducting research on planning, products, goods, services, security and testing; and/or
VI. purposes connected with the operation, administration, management, development, record-keeping, contractual enforcement of the transaction and communication with you; and/or
VII. where required by law, where ATCEN consider that such use or disclosure is necessary to respond to any claims or legal process, or where ATCEN suspects that the legal fraud or unlawful activity has been, is being or may be engaged in; and/or
VIII. for purposes of preparation and submission of any claims or payments to any party for any audit/checks by any party for whatever purpose related to ATCEN’s business; and/or
IX. purposes connected with ATCEN’s rights to pursue legal and financial advice, taking any preliminary steps or commencing any legal action; and/or
X. making such disclosures as may be required for any of the above purposes or by law. In order to process your personal data, your consent is required. If you do not consent to the processing of your personal data for the above stated purpose (“Purposes”), we cannot process your personal data for any of the above Purposes.
3. Disclosure
A. Your Personal Data provided to us will be kept confidential but to facilitate the purposes above and the provision of our Service to you, we may process and use your Personal Data.
B. We do not disclose your personal data to unaffiliated third parties without your consent. However, we may disclose your personal data if required to do so by law or in good faith, if such action is necessary to (a) comply with any law enforcement agency requirements, court order or legal processes; or (b) protect and defend the rights or property of the organisation and its group of companies.
4. Impact of Non-Provision of Personal Data
A. Please note that in the event sufficient Personal Data is not supplied, we may not be able to provide the full range of benefits and services to you as set out in Section 2.
5. Access or Update your Personal Data
A. Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is accurate, incomplete, misleading or not up-to-date.
B. If you have any questions regarding this PDP Notice or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent to the company for the processing of your Personal Data for the purposes set out as above, you may send your request in writing at the following address (Section 6 below).
6. Contact us
A. To contact us with any inquiries or complaints in respect of your personal data, you may contact us by sending an email to info@atcen.com
B. If you:
I. do not wish to receive marketing materials, promotions and information on our Services and other products from ATCEN.
II. or would like us to cease processing your personal data.
Please notify us at the contact details set out above.
7. Changes to Personal Data Protection Data
A. We reserve the right to amend this PDP Notice from time to time without prior Notice. Therefore, we advise that you check this Notice on our website on a regular basis.
8. Personal Data Protection Act 2010
A. Kindly visit the URL below to find out more about the Personal Data Protection Act 2010: