| Workshop | Focus Area | Date | Venue | Trainer | Brochure |
|---|---|---|---|---|---|
Leadership Gold |
Leadership |
15 & 16 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee | |
Next-Gen Supervisory Skills |
Leadership |
22 & 23 June 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Shailendra | |
Stakeholders Engagement: Presence, Power & Persuasion |
Communication |
08 & 09 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee | |
Power BI Desktop Essentials |
Technical |
13 & 14 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Iskandar | |
Commercial Acumen for Competitive Advantage |
Leadership |
19, 20 & 21 August 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee | |
Lead, Influence, Coach Communication: Mastery for Managers |
Leadership |
08 & 09 June 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee | |
Future-Ready with AI – Navigating the New Workplace |
Technical |
15 & 16 June 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Mike Cheong | |
Emotional Intelligence: Mastering High-Stakes Conversations |
Communication |
18 & 19 June 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee | |
Connecting Generations in the Workplace |
Leadership |
18 & 19 June 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng | |
Brain Hacking Unlocking Your Cognitive System |
Technical |
13 & 14 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Amit |
| Workshop | Focus Area | Date | Venue | Trainer | Brochure |
|---|---|---|---|---|---|
Certified Omni-Channel Team Leader (COTL) (Certified by Western Kentucky University, USA) |
Management |
08, 09 & 10 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng / Irine | |
From Challenging Customers to
WOW Customer Experience |
Professionals |
10 & 11 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Shailen | |
Certified Customer Experience Management Practitioner (CCXMP) (Certified by Western Kentucky University, USA) |
Management |
04, 05, 06 & 07 August 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng / Najib | |
Certified Voice & Digital Agent (CVDA) (Certified by Western Kentucky University, USA) |
Professionals |
27, 28 & 29 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng | |
Certified Omni-Channel Manager (COM) (Certified by Western Kentucky University, USA) |
Management |
24, 25 & 26 June 2026 |
Wydham Grand Bangsar, Kuala Lumpur |
Ken Ng / Najib | |
Certified Contact Centre Quality Assurance Analyst (CCCQAA) (Certified by Western Kentucky University, USA) |
Management |
10 & 11 August 2026 |
Wydham Grand Bangsar, Kuala Lumpur |
Ken Ng / Edna |
| Workshop | Focus Area | Date | Venue | Trainer | Brochure | Link |
|---|---|---|---|---|---|---|
HRD Corp Train The Trainer (TTT) Certification Course (Certification by HRD Corp) |
Professionals |
08, 09, 10, 11 & 12 June 2026 |
UOA Academy, The Horizon, Bangsar South |
Jeremy Lee / Ken Ng | ||
Training Need Analysis (TNA) & Workforce Capability |
Professional |
15 & 16 July 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Feena |
| Workshop | Focus Area | Date | Venue | Trainer | Brochure |
|---|---|---|---|---|---|
Stakeholder Engagement: Presence, Power & Persuasion |
Communication |
15 May 2026 |
Online Program |
Jeremy Lee | |
How To Manage In A Declining Total Industry Volume (TIV) and Inflationary Pressures |
Management |
20 May 2026 |
Online Program |
Andrew Yong | |
From Challenging Customer to WOW Customer Experience |
Professionals |
21 May 2026 |
Online Program |
Shailen | |
EQ: Mastering High-stakes Conversations |
Communication |
12 June 2026 |
Online Program |
Farmy |