Important HRD Corp Update: Effective 15 June 2026 onwards all grant approvals MUST be obtained at least 14 calendar days before the training commencement date.

Communication Skills

Stakeholders Engagement: Presence, Power & Persuasion

2-Day Course l 100% HRDC Claimable

Course Introduction

In today’s interconnected and fast-paced world, the success of an organization hinges not only on strategic decisions, but also on its ability to effectively manage and engage stakeholders. From regulators and senior management to cross departmental peers and international headquarters, leaders must navigate complex relationships and competing priorities to drive organizational success. This transformative two-day workshop tailored for senior executives and managers who interact with diverse stakeholders daily. This program addresses the critical need to bridge gaps, foster trust, and establish collaborative relationships across organizational levels and cultural boundaries.

The workshop provides participants with proven frameworks, such as the Stakeholder Management Model (Identify, Analyze, Plan, Engage, Monitor), to identify stakeholder priorities, design engagement strategies, and ensure alignment with organizational goals. Through Immersive role-plays, case studies, and actionable tools, participants will develop the confidence to lead assertive and empathetic conversations, resolve conflicts, and manage expectations effectively.

Learning Objectives

  • Systematically identify and categorize stakeholders using tools like the Power vs. Interest Grid.
  • Perform stakeholder analysis to understand influence, needs, and priorities.
  • Develop tailored engagement strategies for different stakeholders.
  • Master assertive communication techniques to handle conflicts and challenges.
  • Leverage emotional intelligence to improve interpersonal relationships and team collaboration.
  • Use structured approaches (e.g. SCARED, ADR, and DESSC frameworks) to manage high-stakes discussions.
  • Build resilience and manage personal emotions during intense conversations.
  • Monitor and adjust stakeholder engagement plans for long-tern success.

Training Modules

Module 1: Introduction to Stakeholder Management

Module 2: Stakeholder Analysis and Planning

Module 3: Fundamentals of Difficult Conversations

Module 4: Assertiveness in Action

Module 5: Emotional Intelligence in Stakeholder
Management

Module 6: Frameworks for Courageous
Conversations

Module 7: Engaging Stakeholders Effectively

Module 8: Monitoring and Sustaining Engagement

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Target Audience

For Executives, Managers, Senior Managers.

Training Methodology

This course can be conducted Physically and Online.

Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.

Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.

Customization

Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.

Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)

Content
100% customizable modules to match your organisation’s exact training needs

Methodology
Delivered in your preferred format, be it physical, online or a blended approach

Request for a Quotation
or Chat with us LIVE

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