Important HRD Corp Update: Effective 15 June 2026 onwards all grant approvals MUST be obtained at least 14 calendar days before the training commencement date.

Leadership Skills

Next-Gen Supervisory Skills

2-Day Course l 100% HRDC Claimable

Course Introduction

This two-day programme equips supervisors with the skills and tools needed to manage people and tasks effectively. Participants will explore the expectations of their role, understand how to communicate across levels, and support team execution in alignment with business direction. The course focuses on strengthening behavioural consistency, building trust, and applying structured approaches to delegation, feedback, and performance. Supervisors will leave with practical strategies to guide their teams, manage outcomes, and adapt with confidence in fast-moving environments.

Learning Objectives

  • This programme aims to equip supervisors with the ability to:

  • Understand their position within the organisational structure and flow

  • Align team efforts with daily operational goals and business direction

  • Build team trust by role modelling professionalism, integrity, and accountability

  • Apply emotional intelligence to support and communicate with different people

  • Prioritise tasks and delegate clearly, based on urgency, complexity, and team capacity

  • Support team members through feedback, guidance, and development conversations

  • Monitor performance using structured tools and take appropriate action

  • Adapt effectively to changing situations, team dynamics, and operational pressures

Training Modules

Module 1: Understanding the Role of a Supervisor and the Importance of Supervisory Skills

Module 2: Understanding the Organisation – From Structure to Strategy

Module 3: The Role Model

Module 4: Engaging the Team

Module 5: Organising and Delegating the Work

Module 6: Develop Your Team

Module 7: Managing Performance the Right Way

Module 8: Agility in Action – Thinking Fast, Leading Smart

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Target Audience

For Managers, Assistant Managers, and Team Leadeers who are responsible for driving performance, leading teams and strengthening organisational effectiveness.

Training Methodology

This course can be conducted Physically and Online.

Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.

Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.

Customization

Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.

Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)

Content
100% customizable modules to match your organisation’s exact training needs

Methodology
Delivered in your preferred format, be it physical, online or a blended approach

Request for a Quotation
or Chat with us LIVE

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