Important HRD Corp Update: Effective 15 June 2026 onwards all grant approvals MUST be obtained at least 14 calendar days before the training commencement date.

Leadership Skills

Connecting Generations in the Workplace

2-Day Course l 100% HRDC Claimable

Course Introduction

Due to the delayed retirement of the Baby Boomers and the earlier development and entry of young people into the workforce into middle management positions, senior management may have to deal with 4 or 5 generations in their work teams. Some generalizations and recognition of their differences is required to manage these diverse staff and to satisfy their requirements, to get the best from them and to keep them. 

Surveys have found more than 70% of older staffs have low opinions about younger workers’ abilities. Also about 50% of employers say that younger employees have poor opinions about the abilities of their older colleagues.

This workshop will present managements with the proper understanding of the different generations, the insight towards their behavioral patterns and how to better manage and work with them.

Learning Objectives

  • Understand the definitions of the various Generations
  • Understand why people from different generations behave differently 
  • Understand the key drivers (hot buttons) in different generations
  • Understand that workstyle of both generations is different
  • Learn how to go beyond the stigma of a certain generation 
  • Learn how to work with a group of people who are a generation older to you or younger to you

Training Modules

Module 1: Introducing the Generations

Module 2: Generational Differences

Module 3: It is More Than Just Generation Gaps

Module 4: Managing the Cross Generational Workers

Module 5: How to Effectively Work Together in Intergenerational Teams

Module 6: Creating an Action Plan

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Target Audience

For Executives, Managers, and Team Leaders who are responsible for driving performance, leading teams and strengthening organisational effectiveness.

Training Methodology

This course can be conducted Physically and Online.

Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.

Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.

Customization

Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.

Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)

Content
100% customizable modules to match your organisation’s exact training needs

Methodology
Delivered in your preferred format, be it physical, online or a blended approach

Request for a Quotation
or Chat with us LIVE

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