Our work results depend on how we communicate and make others feel. However, mastering effective communication has always been one of the most significant challenges for most managers.
Most managers must communicate with various people, from their subordinates and fellow management peers across their organizations to their superiors. As a result, it is usual for them to sound assertive yet caring and empathetic. This is especially true for those in a leadership position to ensure organization values and rules are followed, and disruptive behaviour is stopped.
However, not all managers can initiate or manage themselves professionally in such a situation. This is particularly true when the situation becomes hostile and intense feelings become involved. As a result, some prefer to avoid it altogether. This two-day workshop aims to overcome these communication breakdowns and focus towards meaningful relationships and outcomes.
Module 1: Management Communication in the Millennium Era
Module 2: Communicate Like a Manager
Module 3: Open Communication: The Power of TRUST
Module 4: Communication Responsibilities to Staff
Module 5: Communication Responsibilities to Management Peers
Module 6: Moving Communications Upwards to Superiors
For Senior Managers, Managers, and Assistant Managers who are responsible for driving performance, leading teams and strengthening organisational effectiveness.
This course can be conducted Physically and Online.
Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.
Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.
Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.
Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)
Content
100% customizable modules to match your organisation’s exact training needs
Methodology
Delivered in your preferred format, be it physical, online or a blended approach
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