Important HRD Corp Update: Effective 15 June 2026 onwards all grant approvals MUST be obtained at least 14 calendar days before the training commencement date.
Important HRD Corp Update: Effective 15 June 2026 onwards all grant approvals MUST be obtained at least 14 calendar days before the training commencement date.
This course covers the skills and knowledge required to enable participant to facilitate teams to achieve their primary goals. This course will also cover the skills and knowledge of QCC Methodology and relevant QC Tools applied to each methodological step. In essence, organization QCC teams requires the support of a facilitator in order to better manage themselves as a team, choosing the right tools at the right time, using up-to-date technique and maintaining team alignment towards the corporate directions. As a whole the QCC approach could well help the organization to identify problems and solve/improve internal processes in a systematic and structured manner towards productivity, cost and customer satisfaction.
Module 1: Introduction
Module 2: Facilitator Support & Development
Module 3: QCC Team Approach
Module 4: Problem Solving Methodology
Module 5: Project Definition
Module 6: Team Formation
Module 7: Analysis
Module 8: Defining Solution & Implementation
Module 9: Summary
For Managers, Assistant Managers, Senior Executives, and Executives who are responsible for driving performance, managing teams, and supporting organisational objectives.
This course can be conducted Physically and Online.
Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.
Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.
Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.
Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)
Content
100% customizable modules to match your organisation’s exact training needs
Methodology
Delivered in your preferred format, be it physical, online or a blended approach
No worries, just click on the WhatsApp icon to chat with us immediately or email us at aria@atcen.com