| Workshop | Focus Area | Date | Venue | Trainer | Brochure |
|---|---|---|---|---|---|
|
Stakeholders Engagement: Presence, Power & Persuasion |
Communication |
12 & 13 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Emotional Intelligence: Mastering High-Stakes Conversations
|
Communication |
21 & 22 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Next-Gen Supervisory Skills |
Leadership |
11 & 12 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Shailendra |
|
|
Connecting Generations in the Workplace |
Leadership |
11 & 12 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng |
|
|
Lead, Influence, Coach Communication: Mastery for Managers |
Leadership |
04 & 05 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Leadership Gold |
Leadership |
06 & 07 April 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Commercial Acumen for Competitive Advantage |
Leadership |
14, 15 & 16 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Leading Transformation and Innovation For High Performance
|
Management Guru Programs |
09 & 10 March 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee |
|
|
Future-Ready with AI – Navigating the New Workplace |
Technical |
26 & 27 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Mike Cheong |
|
|
Power BI Desktop Essentials |
Technical |
09 & 10 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Iskandar |
| Workshop | Focus Area | Date | Venue | Trainer | Brochure |
|---|---|---|---|---|---|
|
From Challenging Customers to
WOW Customer Experience
|
Professionals |
04 & 05 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Dave |
|
|
Certified Voice & Digital Agent (CVDA) (Certified by Western Kentucky University, USA) |
Professionals |
02, 03 & 04 March 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng |
Download |
|
Certified Contact Centre Quality Assurance Analyst (CCCQAA) (Certified by Western Kentucky University, USA) |
Management |
09 & 10 February 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng / Edna |
|
|
Certified Customer Experience Management Practitioner (CCXMP) (Certified by Western Kentucky University, USA) |
Management |
20, 21, 22 & 23 April 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Ken Ng / Najib |
|
|
Certified Omni-Channel Team Leader (COCTL)
(Certified by Western Kentucky University, USA) |
Management |
19, 20 & 21 January 2026 |
Wydham Grand Bangsar, Kuala Lumpur |
Ken Ng |
|
|
Certified Omni-Channel Manager (COCM) (Certified by Western Kentucky University, USA) |
Management |
11, 12 & 13 March 2026 |
Wydham Grand Bangsar, Kuala Lumpur |
Ken Ng / Najib |
| Workshop | Focus Area | Date | Venue | Trainer | Brochure | Link |
|---|---|---|---|---|---|---|
|
HRD Corp Train The Trainer (TTT) Certification Course (Certification by HRD Corp) |
Professionals |
26, 27, 28, 29 & 30 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Jeremy Lee / Ken Ng |
||
|
Training Need Analysis (TNA) & Workforce Capability |
Professional |
26 & 27 January 2026 |
Wyndham Grand Bangsar, Kuala Lumpur |
Feena |