Making digital communication accessible starts with understanding how different people access, read, and interact with digital content. Inclusive Digital Communication equips participants with the knowledge and practical skills needed to make documents, emails, websites, virtual meetings, and other digital channels more accessible to everyone.

The programme focuses on writing in plain and accessible language, helping participants communicate information clearly while reducing unnecessary barriers. Participants will also explore practical approaches to creating documents, emails, and websites that are more compatible with screen readers and assistive technologies.

Through discussions, demonstrations, practical exercises, and real-world examples, participants will learn how to improve the accessibility of digital content and understand common barriers that may affect people with disabilities when accessing information online.

Participants will also explore captioning and accessibility considerations for virtual meetings. A practical checklist will be introduced to help participants review and improve their organisation’s digital communication practices.

Designed for professionals across various sectors, this workshop blends engaging discussions, practical learning, and real-world applications to help organisations create more accessible, inclusive, and effective digital communication.