Important HRDCorp Update: Effective 15 June 2026, grant approval must be obtained at least 14 calendar days before the training commencement date. Employers kindly plan ahead.
Important HRDCorp Update: Effective 15 June 2026, grant approval must be obtained at least 14 calendar days before the training commencement date. Employers kindly plan ahead.
The Handling Sales Objections & Negotiation Skills workshop is
specially designed to equip sales professionals with the necessary
knowledge and skills to effectively manage objections and negotiations.
It seeks to exposes participants to the intricacies of understanding
objections, the need to handle the objections professionally and assume
control of negotiations with new prospects and current customers.
The understanding of how the transition of one element to the other will
empower the sales professional with a heightened knowledge on how to
best gain control of these two challenging areas resulting in a Win-Win
outcome. Subsequently creating a positive and memorable buying
experience which induces customers to want to buy again.
Module 1: The Importance of Objections in Sales
Module 2: Understanding Objections
Module 3: Managing Objections
Module 4: Prelude to Negotiation
Module 5: The Negotiation Stages
Module 6: Closing and Post-Negotiation Stages
For Sales Professionals, Sales Team Leaders, Sales Managers.
This course can be conducted Physically and Online.
Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.
Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.
Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.
Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)
Content
100% customizable modules to match your organisation’s exact training needs
Methodology
Delivered in your preferred format, be it physical, online or a blended approach
No worries, just click on the WhatsApp icon to chat with us immediately or email us at aria@atcen.com