In today's world, delivering exceptional customer experience (CX) is more important than ever. Customers are well-informed and have high expectations, so organisations must meet and exceed their needs and wants. That's where ATCEN comes in.
For two decades, as the leading provider of customer experience, customer service, call centre, and contact centre training, we've helped thousands of clients improve their customer experience and contact centre operations. Our series of customer service trainings are designed to provide the sustainable differentiator companies need to stay ahead of the competition.
Designing a great customer experience and providing excellent customer service training for employees are the keys to delivering high-quality service to your customers. Join us in enhancing your team's skills and empowering them to provide exceptional customer service.
Customer Experience & Contact Centre
Western Kentucky University, USA (With A.I. Augmentation)
Ken is the Co-Founder for ATCEN. As the Lead Trainer for all our CX Trainings, he has trained over 300 companies with thousands of training days. He is a highly experience CX Trainer and consultant.
