Human Capital Skills

Behavioral Interviewing Skills

2-Day Course l 100% HRDC Claimable

Course Introduction

When hiring, the correct selection can bring many benefits, however the wrong selection will incur long term headaches and pain. Hiring the right person is therefore critical to improving organizational competitiveness and productivity.

The Behavioral Interviewing Skills workshop guides the hiring Manager through a systematic process to determine if a candidate has the right behavior to perform in a specific job role. Together with a series of interview questions related to their knowledge, skills and personal motivation, it will allow the interviewer an overall assessment on whether the candidate is a suitable hire.

Learning Objectives

  • To understand the importance of an effective staff recruitment strategy.
  • To understand the purpose of the interview process and the various steps in the process.
  • To appreciate the 6 stages in a recruitment and selection process.
  • To prepare for an interview process.
  • To confidently carry out the interview.
  • To be able to learn more about the candidates thoughts and behaviors through a systematic questioning techniques.
  • To learn to conduct group behavior interviews and assessments.
  • To appreciate the importance of body language during the interview.

Training Modules

Module 1: The Need for an Effective Staff Recruitment Strategy

Module 2: Issues Related to Weak Recruitment Practices

Module 3: The Behavior Interview

Module 4: The Successful Interviewing Process

Module 5: Group Behavior Interviewing Methodology

Module 6: Interviewer’s Interpersonal Skills

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Target Audience

For Managers and Executives responsible for driving team performance, improving operations, and supporting organisational goals.

Training Methodology

This course can be conducted Physically and Online.

Physical Training Methodology
Interactive and experiential — participants learn through group activities, role-plays, discussions and real workplace scenarios.
The trainer will provide live guidance and immediate feedback
to strengthen understanding and practical application.

Online Training Methodology
Engaging and structured — participants join live discussions, breakout rooms, polls and scenario-based activities. Clear visuals and guided facilitation ensure interactive learning and effective application from any location.

Customization

Your talents development comes first. That’s why we tailor every course outline to fit your goals and close any existing skill gaps.

Duration
Flexible learning options from half a day to a 3-day sessions (and beyond)

Content
100% customizable modules to match your organisation’s exact training needs

Methodology
Delivered in your preferred format, be it physical, online or a blended approach

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