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Events for August 2019

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Calendar of Events

Calendar of Events
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29

Certified Contact Center Coach (CCCC)

30

Certified Contact Center Coach (CCCC)

31

Certified Contact Center Coach (CCCC)

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5

Certified Contact Center Interaction Quality for Evaluators (CCCIQE)

6

Certified Contact Center Interaction Quality for Evaluators (CCCIQE)

7
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15
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17

The Branded WOW Customer Experience

18

The Branded WOW Customer Experience

19
20

SME Leadership Conference 2019

21
22

SPEAK UP! – Facing Difficult People and Conversations Confidently [SBL– Khas]

23

SPEAK UP! – Facing Difficult People and Conversations Confidently [SBL– Khas]

24
25
26
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28

Effective Supervisory Skills [SBL–Khas]

Dealing with Difficult People at Work

29

Effective Supervisory Skills [SBL–Khas]

30
31
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