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Public Programs

Coaching for Optimal Performance

  • 04 Dec 2017 to 05 Dec 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

The knowledge professional works in a fast-paced and stressful environment. Organizations are utilizing coaching to communicate, motivate, discipline and enhance knowledge and skills. This workshop...

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Creating the WOW Service Experience

  • 12 Dec 2017 to 13 Dec 2017
  • Vistana Hotel, Kuala Lumpur
  • Petaling Jaya / Malaysia

This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization...

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Effective Business Writing Skills Program

  • 04 Dec 2017 to 05 Dec 2017
  • Vistana Hotel
  • Selangor / Malaysia

This practical workshop delves into how to send precise and concise written messages to a receiver with a high level of professionalism. The workshop highlights the need for a polished and structured...

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Executive to Manager – The Transition

  • 14 Dec 2017 to 15 Dec 2017
  • Vistana Hotel
  • Kuala Lumpur / Malaysia

The transition from where you are responsible for your own work load to managing and being responsible for the workload of others can often be a difficult responsibility. This is one of the most...

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From Planning to Successful Execution

  • 15 Nov 2017 to 16 Nov 2017
  • Vistana Hotel
  • Kuala Lumpur / Malaysia

This training is PSMB SBL-KHAS

In a business environment that is constantly evolving and with high uncertainty, companies need to be constantly moving forward and...

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Managing Difficult Customers & Complaints Workshop

  • 29 Nov 2017 to 30 Nov 2017
  • ATCEN Learning Centre, Damansara Perdana
  • Kuala Lumpur / Malaysia

Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that difficult customers be managed well.

The Managing...

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Problem Solving and Decision Making Skills

  • 12 Dec 2017 to 13 Dec 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

For any organization to continuously improve and evolve, it is essential that creativity is encouraged in the organization and innovation takes place continuously. The Problem Solving and Decision...

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