Calendar of Events
M Mon
T Tue
W Wed
T Thu
F Fri
S Sat
S Sun
0 events,
0 events,
1 event,
Certified Contact Center Digital Agent (CCCDA)
Technology has established itself as the communications channel of choice for customers and clients. They are using more of social media such as Twitter, Facebook, LinkedIn, etc. to reach out to organizations for support and product information through Web Chat. This program is designed to equip the front-liners of correspondence and Social Media teams to respond to messages coming through social media channels and emails with a higher level of professionalism and CX.
2 events,
Goal Setting 2021 – F.A.C (Focus, Action, Composed) (Online)
Goal Setting 2021 – F.A.C (Focus, Action, Composed) (Online)
“I Direct My 2021 – Goal Setting Exercise”
What does 2021 hold for you?
365 days of new actions.
365 of brand new possibilities and opportunities.
365 days to a brand new you.
0 events,
0 events,
1 event,
The Crucial Role of Social Media in CX & Business in the New Normal
The Crucial Role of Social Media in CX & Business in the New Normal
This is our 2021 edition of series of talks to benefit the Malaysian business community. The ATCEN Talks 2021 series are approaching topics related to the business landscape in the 'New Normal' and how as businesses and individuals we need to equip ourselves with the right set of Knowledge, Skills and Attitude to thrive.
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
1 event,
Passive Income Through Contractual Farming
Passive Income Through Contractual Farming
What if we tell you there is now a PROVEN investment plan that can help you to earn & you also give back to the society at the same time?
1. Invest in a plan leveraging on farming projects since the industry is booming.
2. Take back your capital + GREAT returns (15% up to 40%) in less than 12 months.
3. Capital return is secured
4. BONUS: WE HELP CHARITABLE initiatives.
It is a win-win for everyone. YOU and THE SOCIETY.
0 events,
0 events,
0 events,
0 events,
0 events,
0 events,
1 event,
The Sales Champion Mindset and Attitude
The Sales Champion Mindset workshop focuses on the development of the mind of the Sales Professional. To develop and train the mind to have a razor-sharp focus and structured thinking skills. This workshop will change the way you think about sales. It will guide the new, transform the old and elevate the performer to Sales Champion leagues.
1 event,
Managing Challenging Customers & Complaints Workshop
This workshop explores situations service professionals face every day and how to manage irate customers without affecting performance and salvage the customer relationship.
2 events,
Changes in Workforce Since Covid-19 and Prospects for 2021
Changes in Workforce Since Covid-19 and Prospects for 2021
Join us for a talk with ManpowerGroup on "Changes in Workforce Since Covid-19 and Prospects for 2021".