The Sales Champion Mindset and Attitude
AC Hotel by Marriott, Kuala LumpurThe Sales Champion Mindset workshop focuses on the development of the mind of the Sales Professional. To develop and train the mind to have a razor-sharp focus and structured thinking skills. This workshop will change the way you think about sales. It will guide the new, transform the old and elevate the performer to Sales Champion leagues.
Managing Challenging Customers & Complaints Workshop
AC Hotel by Marriott, Kuala LumpurThis workshop explores situations service professionals face every day and how to manage irate customers without affecting performance and salvage the customer relationship.
Key Account Management Skills – from Customers to Business Partners
AC Hotel by Marriott, Kuala LumpurKey Account Management - From Customers to Business Partners workshop provides a step-by-step guide to obtaining the maximum value out of the methodology of key account management situational analysis using the information available to Key Account Managers.