This 2-day workshop introduces the participants to practical techniques needed to frame courageous conversations and manage conflict with difficult people. Expect lots of role-plays to gain experience and composure in such situations.

This workshop provides proven solutions, workable tools and management skills to develop the critical skills to become a successful manager. By learning to direct delegate, empower, motivate & develop their staff, the manager will lead their team greater to success.

To further develop managers with the essential skills required to coach, this 2-day workshop will provide a hands-on fully interactive session to utilize skills learnt immediately with immediate feedback on improvement areas.

This workshop is aimed at recently appointed Managers and is presented in two parts, beginning with understanding and managing self and thereafter proceeding to the management of others.

This program aims to provide Supervisors the confidence and impact both as an individual and as a team member. It provides them with a sound understanding of their roles, responsibilities, accountability and goals for them to manage those under them.

With this training course, you will learn how to better identify your crucial stakeholders, plan your engagement with them to develop a positive working relationship based on mutual respect, and maximize long-term benefits by dynamically adjusting your approach.