Certified Contact Centre Coach

  • 29 Jul 2019 to 31 Jul 2019

Workshop Description
Coaching is indeed an integral component in the Contact Center environment. It is conducted by various parties on various areas of development within the...

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Contact Centre Inbound Tele Skills

  • 04 Mar 2019 to 05 Mar 2019
  • Vistana Hotel, Kuala Lumpur
  • Petaling Jaya / Malaysia

The Contact Center Inbound Tele-Skills Workshop introduces contact center professionals to the essential and fundamental soft-skills elements associated with superior Telephone Customer...

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Coaching for High Performance

  • 07 Oct 2019 to 08 Oct 2019
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

The knowledge professional works in a fast-paced and stressful environment. Organizations are utilizing coaching to communicate, motivate, discipline and enhance knowledge and skills. This workshop...

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Persuasive Principled Negotiation Skills Workshop

  • 30 Oct 2019 to 31 Oct 2019
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

(highly experiential role-play based learning)
The Persuasive Principled Negotiation Skills workshop is specially designed to equip individuals with the necessary knowledge and skills...

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