Persuasive Principled Negotiation Skills Workshop

  • 12 Dec 2018 to 13 Dec 2018
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

(highly experiential role-play based learning) The Persuasive Principled Negotiation Skills workshop is specially designed to equip individuals with the necessary knowledge and skills for...

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Effective Communication @ Work

  • 12 Nov 2018 to 13 Nov 2018
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

Workshop Description Communication @ Work is a two-day training workshop that assists you in expressing yourself more effectively to others. With enhanced communication skills, you...

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Certified Contact Centre Manager (CCCM)

  • 12 Sep 2018 to 14 Sep 2018
  • Vistana Hotel
  • Kuala Lumpur / Malaysia

The Certified Contact Centre Manager (CCCM) is developed for contact Centre management teams. It is a comprehensive program that provides an overview of Customer Experience Management (CEM) and the...

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