Creating the WOW Service Experience

  • 12 Dec 2017 to 13 Dec 2017
  • Vistana Hotel, Kuala Lumpur
  • Petaling Jaya / Malaysia

This continuous ability to create WOW experiences for your customers is what keeps them coming back to you continuously. These are the key factors that builds relationships, value and organization...

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Certified Professional Trainer (CPT)

  • 06 Nov 2017 to 09 Nov 2017
  • ATCEN Learning Centre, Damansara Perdana
  • Petaling Jaya / Malaysia

This intensive, comprehensive and hands on workshop provides all the knowledge, skills and abilities for an individual to become a dynamic all-round trainer and facilitator. Facilitated by 3 renowned...

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The 8 Critical Skills Of A Successful Manager Workshop

  • 27 Nov 2017 to 28 Nov 2017
  • Vistana Hotel
  • Kuala Lumpur / Malaysia

What’s the difference between a manager and a great manager? To be a great manager, there are eight critical skills that must be mastered.

In any management books, one of the main points...

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Problem Solving and Decision Making Skills

  • 12 Dec 2017 to 13 Dec 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

For any organization to continuously improve and evolve, it is essential that creativity is encouraged in the organization and innovation takes place continuously. The Problem Solving and Decision...

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Powerful Presentation Skills Workshop

  • 22 Nov 2017 to 23 Nov 2017
  • Vistana Hotel
  • Kuala Lumpur / Malaysia

The workshop includes learning how to make presentations more interesting and entertaining, how to deliver a persuasive message and how to use language to help expand your influence over your...

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