Certified Written Interaction Professional

  • 05 Dec 2018 to 07 Dec 2018

Workshop Description Technology has established itself as the communications channel of choice for customers and clients. They are using more of social media such as Twitter,...

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Clerical Development Skills

  • 30 Jan 2019 to 31 Jan 2019

Workshop Description The administrative and support staff is the backbone of any organization. It is therefore essential that their skills are sharp, they are motivated and they...

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Certified Contact Centre Coach

  • 26 Nov 2018 to 28 Nov 2018

Workshop Description Coaching is indeed an integral component in the Contact Center environment. It is conducted by various parties on various areas of development within the...

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