Clerical Development Skills

  • 30 Jan 2019 to 31 Jan 2019

Workshop Description The administrative and support staff is the backbone of any organization. It is therefore essential that their skills are sharp, they are motivated and they...

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Certified Contact Centre Coach

  • 26 Nov 2018 to 28 Nov 2018

Workshop Description Coaching is indeed an integral component in the Contact Center environment. It is conducted by various parties on various areas of development within the...

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Contact Centre Inbound Tele Skills

  • 01 Oct 2018 to 02 Oct 2018
  • Vistana Hotel, Kuala Lumpur
  • Petaling Jaya / Malaysia

The Contact Center Inbound Tele-Skills Workshop introduces contact center professionals to the essential and fundamental soft-skills elements associated with superior Telephone Customer...

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