Contact Centre Inbound Tele Skills

  • 09 Aug 2017 to 10 Aug 2017
  • Vistana Hotel, Kuala Lumpur
  • Petaling Jaya / Malaysia

The Contact Center Inbound Tele-Skills Workshop introduces contact center professionals to the essential and fundamental soft-skills elements associated with superior Telephone Customer...

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Coaching for Optimal Performance

  • 27 Sep 2017 to 28 Sep 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

The knowledge professional works in a fast-paced and stressful environment. Organizations are utilizing coaching to communicate, motivate, discipline and enhance knowledge and skills. This workshop...

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Persuasive Principled Negotiation Skills Workshop

  • 09 Oct 2017 to 10 Oct 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

(highly experiential role-play based learning)

The Persuasive Principled Negotiation Skills workshop is specially designed to equip individuals with the necessary knowledge and...

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Strategic Planning and Alignment

  • 02 Aug 2017 to 03 Aug 2017
  • Vistana Hotel, Kuala Lumpur
  • Kuala Lumpur / Malaysia

All business operates in a competitive global environment. Any organization that understands the environment, foresees the trends and leads the change in the respective market will succeed, gain...

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