• 03 Sep 2018 to 04 Sep 2018

Workshop Description Technology has established itself as the communications channel of choice for customers and clients. They are using more of social media such as Twitter,...

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Clerical Development Skills

  • 08 Oct 2018 to 09 Oct 2018

Workshop Description The administrative and support staff is the backbone of any organization. It is therefore essential that their skills are sharp, they are motivated and they...

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Certified Contact Centre Coach

  • 13 Aug 2018 to 15 Aug 2018

Workshop Description
Coaching is indeed an integral component in the Contact Center environment. It is conducted by various parties on various areas of development within the...

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