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Training and Events

At ATCEN, the development of people never stops. The key difference with the ATCEN Training is the customization of the programs for our clients to ensure the workshop, fits their needs perfectly. We conduct comprehensive pre-training analysis prior to the commencement of any in-house related workshops.

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Leadership and Management Development Program

ATCEN offers a wide range of development programs to ensure that an executive has the necessary skill sets to lead, manage and develop others as they move up the corporate ladder.

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Customer Experience Management


ATCEN is the leading experts in the area of customer experience training. Our training programs can be customized to suit a wide variety of industries.




We offer a wide variety of training programs for companies that want to have in-house programs.

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Public Programs


ATCEN is Asia’s leading people development company. Since 2003, we have been conducting business training, business events and business advisory for professionals and businesses worldwide.

Executive Masterclass Programs

Executive Masterclass Programs


As a senior executive, to ensure your organization remains competitive in the global arena, you need to transform the organization to keep up with innovations and changes in your industry, the market, and its competitive. Today’s business challenges cannot rely on past experience and expertise alone, but needs an informed, motivated and talented team to meet the challenges.

Contact Centre Academy

Contact Centre Academy


Contact Centre Academy is one of the leading certification providers of Contact Centre related workshops since 2006. A division of ATCEN Sdn Bhd, Contact Centre Academy offers a wide array of contact centre related workshops for Contact Centre professionals in Asia.