Public Programs 2019
Certified Contact Center Team Leader (CCCTL)
The Certified Contact Centre Team Leader Program (CCCTL) is developed for contact centre middle management individuals. The Team Leader forms the crucial link between operations, management... [...]View Event
Certified Contact Center Professional (CCCP)
Workshop Description As Contact Centre operations increases in complexity, the roles and responsibility of Contact Center Professionals have changed drastically. Today, it has... [...]View Event
Technical Communications in Email, Report, and Minutes Writing
Workshop Description Technical communication skills are required in service, technical, and business environments. This training course provides a complete guide through the... [...]View Event
Contact Centre Inbound Tele Skills
The Contact Center Inbound Tele-Skills Workshop introduces contact center professionals to the essential and fundamental soft-skills elements associated with superior Telephone Customer... [...]View Event
Assertive and Courageous Conversation at Work
This training is PSMB SBL-KHAS All Executives need to communicate to a wide variety of people from their boss, fellow peers and even external parties such as customers and vendors. They... [...]View Event
event or conference
Get Ready for the Next Conference
ATCEN Education Group Event Marketing Platform 2019
Asia Human Capital Development Conference
SME Digital Tech 4.0 Conference 2019
Financial Education Convention 2019
通过房地产致富 GET RICH Through Properties 2019
PORTMAN Career & Job Fair 2019
SME Leadership Conference 2019
Entrepreneur Convention 2019
SME Learning Conference 2019
|ATCEN is Asia’s leading people development company. Since 2003, we have been conducting business training, business events and business advisory for professionals and businesses worldwide.
In our customers’ eyes, ATCEN represents enthusiasm, creativity, quality, relationships, not forgetting fun and lots of excitement. We deliver exceptional quality service by empowering our people with the passion to exceed customer delight. We believe in making things happen. ATCEN is registered with Pembangunan Sumber Manusia Berhad & Ministry of Finance. We are also members of the Contact Centre Association of Malaysia (CCAM) and Branding Association of Malaysia.
ATCEN is the largest people development company in Asia and we are a global brand name. We provide our expertise in Consulting, Education and Outsourcing to help people and organizations achieve desired results.
We believe in making things happen. In our customers’ eyes, ATCEN represents enthusiasm, creativity, quality, relationships, not forgetting fun and lots of excitement. We deliver exceptional quality service by empowering our people with the passion to exceed customer delight.