Public Programs 2017
Management Skills for PA and Administrative Professionals Workshop
Ensuring that the boss always looks good is never easy. As the Assistant to the boss, you need to ensure they are on time for every single appointment, has all the relevant information with them... [...]View Event
Powerful Presentation Skills Workshop
The workshop includes learning how to make presentations more interesting and entertaining, how to deliver a persuasive message and how to use language to help expand your influence over your... [...]View Event
Effective Communication @ Work
Communication @ Work is a two-day training workshop that assists you in expressing yourself more effectively to others. With enhanced communication skills, you will then have greater influence and... [...]View Event
Certified Contact Center Interaction Quality For Evaluators
At the heart of Customer Experience Management (CEM) in a Contact Centre, Quality monitoring refers to the process of listening to or observing an agent’s interaction points with customers... [...]View Event
The 8 Critical Skills Of A Successful Manager Workshop
What’s the difference between a manager and a great manager? To be a great manager, there are eight critical skills that must be mastered. In any management books, one of the main points... [...]View Event
Effective Supervisory Skills Workshop
The Effective Supervisory Skills Workshop provides proven solutions, workable tools and essential skills to develop the management and supervisory skills of a supervisor. The workshop is... [...]View Event
Managing Difficult Customers & Complaints Workshop
Managing customer relationships isn't always smooth sailing. With the competitiveness of the business environment, it is essential that difficult customers be managed well. The Managing Difficult... [...]View Event
Executive to Manager – The Transition
The transition from where you are responsible for your own work load to managing and being responsible for the workload of others can often be a difficult responsibility. This is one of the most... [...]View Event
event or conference
|ATCEN is Asia’s leading people development company. Since 2003, we have been conducting business training, business events and business advisory for professionals and businesses worldwide.
In our customers’ eyes, ATCEN represents enthusiasm, creativity, quality, relationships, not forgetting fun and lots of excitement. We deliver exceptional quality service by empowering our people with the passion to exceed customer delight. We believe in making things happen. ATCEN is registered with Pembangunan Sumber Manusia Berhad & Ministry of Finance. We are also members of the Contact Centre Association of Malaysia (CCAM) and Branding Association of Malaysia.
ATCEN is the largest people development company in Asia and we are a global brand name. We provide our expertise in Consulting, Education and Outsourcing to help people and organizations achieve desired results.
We believe in making things happen. In our customers’ eyes, ATCEN represents enthusiasm, creativity, quality, relationships, not forgetting fun and lots of excitement. We deliver exceptional quality service by empowering our people with the passion to exceed customer delight.
Dato’ Syed Fahkri Barakbah Bin
Tun Syed Barakbah
ATCEN Education Group